A guide to using a bank account , banks and general money matters in France
Once you have made the decision to live in France, whether full-time or part-time, sooner or later you will need to address the question of how to organise your finances. If you only spend a little time in France, it may be possible for you to continue to bank in the UK, using travellers’ cheques and withdrawing money from hole in the wall machines with your English credit/debit card, but if you plan to spend any considerable time in France it makes sense to open a French bank account. This can be daunting, if your command of the language is not up to the complexities of organising your finances in French, and if you are not familiar with the system.
If you continue with an English account you may find certain difficulties. Charges for withdrawing cash or buying goods on an English credit card in France are high. You can use a debit card, paying the going rate for exchange of currency from pounds to Euros, or you can choose an account/card with the Nationwide Building Society, which has a system which allows currency swap without penalty, and at very good exchange rates. (See also "Comments" section below.)
However, there is another potential problem which occurs when you want to fill up your car with petrol. If the garage has an attendant, and your visit is during the hours the attendant is on duty, then you will be fine, but if you need to fill up your car in the evening, early morning or on Sundays and holidays, when there is no attendant, you will need a French bank card. English ones are not acceptable to the automised system! This difficulty can also occur at the payment tills on autoroutes, where French cards only are acceptable.

In France, the banks are usually one of two types: co-operatives or commercial. Commercial banks, which have branches in most good sized towns, include Crédit Lyonnaise, Banque Nationale de Paris (BNP Paribas) and Société Générale. The co-operatives include Crédit Agricole, Crédit Mutuel and Banque Populaire. The key difference between the two types is that the co-operatives are independent, and originated not as banks in the sense that we are used to in Britain, but as community institutions in separate localities. Crédit Agricole is now the largest co-operative bank in France.
It is also possible, as in the UK, to bank with the Post Office. The Post Office in France, or La Poste, offers an economical and practical alternative, particularly for those living in rural areas where there is access to a village post office, saving the long trip into town to reach a bank.
There is a third possibility for English speakers who need to bank in France. Crédit Agricole have set up a service known as Britline, which although based in Normandy, provides English speaking banking services for the whole of the country. They can be contacted by telephone on 00 33 (0)2 31 55 67 89, by fax on 00 33 (0)2 31 55 63 99, by email – Britline@ca-calvados.fr, and have a website which is www.britline.com. It can be reassuring to know that you can sort out any banking worries over the phone with a friendly English speaker, and many British ex-pats have found this service to be invaluable.

Opening a bank account, like almost anything else you do in France, requires more paperwork than you would ever have thought possible. You can, theoretically, open an account by correspondence, but this is quite complicated and requires first an application form from the bank of your choice, a letter of recommendation from your current bank (if written in English expect complications!), a photocopy of your passport, a certificate of your signature witnessed and signed by a solicitor, and a euro draft to open the account.
If you are in France, you simply make an appointment and turn up, armed with a passport, utility bill showing you have a French residence (or letter from your notaire) and from there on it is a fairly straightforward process. You will probably find that the bank wants you to take out at least basic insurance policies with them, such as household insurance and school insurance for children. It is also useful to set up an online banking facility at this point.
There is one thing which ladies should be aware of, and which can come as something of a shock to those of us who have moved from the UK. If you are married, and ask to open a separate account in your own name, it is likely that you will be asked to obtain proof of your husband’s permission!
When you open your account, you should ask for a bank card as well. This is known as a carte bancaire, or carte bleue. The French tend to use bank cards or cheques to pay for most things, rather than cash. Once more, ladies, you will need to make a specific request for a card in your own name, as if not there will be one card only, issued to your husband, although in practice you will be able to use it without question. All cards are chip and pin, so learn the numbers! The French do not widely use credit cards, most cards are debit only. There are charges for cards, but they are fairly minimal and there are frequently "promos" running which allow you to have a new card free of charge for a year. Individual charges for cards and current accounts are best discussed with your bank, as they can vary.
When you open your account you will be given a bundle of these slips, known as Ribs (Relevé d’Indentité Bancaire), pronounced “reebs”. They are simply slips of paper with your account information on, and you will need them to open utility accounts, pay bills by post, pay your social charges, apply for your carte vitale and many other things. When your cheque book arrives, usually about two weeks after opening the account, you will find that there are some ribs in the back of this, too.
When you first receive your cheque book it is a wise idea to familiarise yourself with the form of the cheques before you need to use them, as it is a little different from in the UK. The first line of the cheque (marked “payez contre ce cheque") is where you write the amount, in words (and in French!), which corresponds with the amount in figures in the box on the right hand side. The name of the payee goes on the line below, marked “A”. The other major difference from the writing of a UK cheque is that you need to detail the name of the town in which the cheque was written, as well, as the date. The place for this is in the lower right hand corner, just above the dateline and your signature.
A note of caution, here, with regard to writing cheques. It is illegal to bounce a cheque in France. Known as “wooden cheques” (chèques en bois) rather than rubber, an accidental overdrawing on a cheque will set in motion the following chain of events. First, you will receive a registered letter from your bank, requesting you to put in place the necessary funds within a certain time limit. (You may also be fined at this point.) If this is not done or if you overdraw your account twice within any single year, your account will be withdrawn by the bank. You will then be on a blacklist for three years, and unable to open any account in France for the first twelve months of this period. A bouncing cheque in France is not something taken lightly!
It is also worth noting that cheques can clear much faster in France than in the UK. A cheque drawn on the same bank that it is paid into can clear the same day.
Most cash transactions in French banks are automated, negating the need for long queues at the counter. Cash withdrawals are made in the same way as in the UK, via hole in the wall cash dispensers. These are found inside and outside banks, and often in supermarkets and other shopping areas too.
Cash payments are also made via a hole in the wall machine, located inside the bank. To operate this you first enter and validate your card, then place your cash (notes only) on a drawer. The machine takes in the cash, counts it and asks you to verify the amount and the account number. You then receive a receipt detailing the transaction.
To pay in a cheque you will need to fill in a self-duplicating slip, tear off one leaf for your own records, place the other pages and the cheques in the envelope provided and drop it into a box inside your bank.
Statements are also obtained via a machine in your bank. You simply insert your card, and an up to date statement appears, detailing all transactions since your last statement. Take care of this, however, as no other records may be available.
As in the UK, you will find that most utilities providers prefer you to pay by direct debit, known as Prélèvement Automatique in France. This is simple to arrange with your bank, or directly with the company, using a Rib.
You will see, then, that the French banking system has some essential differences from the English system. If you speak French well, your banking life (as every other aspect of your life!) will be much easier, but there is always the Britline option if you find the whole thing too daunting. In my experience, however, there is usually someone in the local bank who is able to speak a little English (as ever, they only discover this ability after you have attempted to speak French) and everyone has been very helpful, showing us how to use the machines, open accounts for our children, and generally sort out our financial affairs. Best advice? Consider the options carefully, arm yourself with all the information you can find, and keep the paperwork in order!
Joanna Simm moved to the Languedoc area of south-west France in October 2004 having found her property through French Property Links.
Having recently been caught out without petrol at night, with a considerable journey in front of me, I discovered the limitations of an English credit card in France! I was very interested to find your site while trying to discover whether it was possible for me to acquire a carte bancaire and so avoid the possibility of any repetition. The information on your website was very interesting in many ways, but I remain unclear as to whether I can get a carte bancaire without opening an account with a French Bank.
Not being resident in France, but rather a visitor once or twice a year, opening an account specially for this would seem a little "over the top". I would be most grateful if you could let me have the definitive answer… I am sure I have read somewhere that some English banks can and do issue cards compatible with the French system. Many thanks for your kind attention.
My feeling would be no, that you can't get a carte bancaire without opening a French bank account, as the carte bancaire issued by the banks is a direct debit card not a credit card. But, there are cards such as Geant cards which may work as a debit or credit card. Geant is a big supermarket and whether it only does the cards for its own use, ie: to use in store only, or whether you can use them elsewhere like a credit card I am not sure.
I don't know about other cards. Of course, you can use an English card in many contexts in France, but after hours petrol stations are notorious for rejecting anything other than French cards, as are unmanned auto route toll booths.
Can you please explain to me how and when a non-resident current account is classified as inactive or dormant, and what this implies, and how to avoid it if possible.
Thanks for contacting us, though I'm afraid as all banks vary with their regulations and rules and have their own policies, I am unable to help you. I would suggest you contact the bank concerned. If you don't yet know which bank you will be using, you may want check with Britline who may be able to offer you advice. As mentioned above:
"Crédit Agricole have set up a service known as Britline, which although based in Normandy, provides English speaking banking services for the whole of the country. They can be contacted by telephone on 00 33 (0)2 31 55 67 89, by fax on 00 33 (0)2 31 55 63 99, by email – Britline@ca-calvados.fr, and have a website which is www.britline.com."
Hi - I wonder if you can tell me what is required to open a bank account with the French Post Office. I have tried Britline but they are too slow and unbelievably bureaucratic. This has been made far worse by the appalling service of the Royal Bank of Scotland who are far worse. The British postal strike has complicated things further.
Several very important points to bear in mind. I shall NOT have a permanent address when I move over but will be staying in a B&B for several months therefore I will NOT have utility bills with an address on them.
I look forward to your response.
Thanks for contacting us. I have been in touch with my colleague in France who says that she thinks this will be a sticking point, the fact that you will have no permanent address in France. Everywhere, as far as she is aware, will ask you for utility bills etc. However, she is seeing if she can find out more.
In the meantime she suggests you try Barclays in France, who are growing fast, and may be more helpful.
Hello - I have opened an account with Britline and did the whole thing on-line and by post. I have to say it was not an unpleasant experience although the amount of paperwork was a little daunting. I have heard that in certain circumstances one needs to sign a cheque on the reverse. Can you clarify this for me please.
Thanks for contacting us, though I'm not sure we can be of much help. I have been in contact with my colleague Joanna in France, who says:
"The only time I use the back of a cheque is when I pay a cheque into the bank via the slot in the wall. You fill in the form, then add your account number and name onto the back of the cheque you are paying in. But I don't think you have to sign it as well. Apart from that I can't say I have had to do it."
Perhaps you could check with a Britline advisor, who may be aware of other situations where this is necessary?
Help - is it possible to pay the Fonciere, Insurance and Habitation bills from my UK bank account via internet banking or do I have to have a French bank account? At present it is costing me each time I transfer money from my UK account to French bank account and then again each time I write a cheque, I would prefer to be able to pay direct to the authorities concerned - is this possible? Very many thanks.
Thanks for contacting us. I have been in touch with my colleague in France who says she can't see why you couldn't pay your bills directly from a UK bank account via internet banking, but you would still have to take the rap on the exchange rate. She says the people to ask are the people at your Tresor Public office. (You can find details of these offices from the Ministy website http://www.finances.gouv.fr/ministere/france.htm.) I hope this information may be of use.
A visitor to the site has kindly forwarded the following information:
Caxton FX have a facility where you pay in say £500 or upwards and then you can have a debit card which works well but I am told the exception is Peage.
Please send them in via email by clicking the link below (don't forget to mention the location!):
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